Legal
Privacy Policy
How Diaspora Funeral Services collects, uses, stores and protects your personal information.
This document is a placeholder. Final wording must be drafted and approved by DFS and its legal advisers before publication. Nothing here is legally binding.
Sections this document will cover
- What information we collect (enquiry, application, policy and payment data)
- How we use your information
- Consent and how to withdraw it
- Who we share information with (including the POL263 platform as our administration provider)
- How we communicate with you (SMS, email, phone) and how to change your preferences
- How long we keep your information (data retention)
- How we protect your information
- Your rights over your information
- Cookies and website analytics
- International transfers (relevant for diaspora customers)
- How to contact us about privacy
Disclaimers to include
- Customer, policy, payment and communication records are held in the POL263 platform, which is the source of truth for those records.
- This website captures enquiry details and passes them to DFS; it does not hold a separate copy of your policy or payment history.
Questions about your policy in the meantime? Contact us and a consultant will help.