Legal
Terms & Conditions
The terms governing your use of this website and the services provided by Diaspora Funeral Services.
This document is a placeholder. Final wording must be drafted and approved by DFS and its legal advisers before publication. Nothing here is legally binding.
Sections this document will cover
- Who we are and how to contact us
- Use of this website
- Funeral policy terms (cover, eligibility, waiting periods, exclusions)
- Claims terms and the funeral fulfilment process
- Payment terms and premium collection
- Add-on services and bespoke quotations
- Cancellation and refund terms
- Changes to packages, services and pricing
- Liability
- Complaints and dispute resolution
- Governing law
Disclaimers to include
- Policy terms, benefit amounts, waiting periods and exclusions are set out in the DFS funeral policy documentation, administered on POL263.
- The free will-writing service assists with will preparation and does not replace independent legal advice where that is required.
- Grief support is general support and is distinct from clinical or medical care.
Questions about your policy in the meantime? Contact us and a consultant will help.